Four issues of Impact in Action were deployed externally to an average of 3,030 higher ed leaders at AAU, APLU, ACE and SUNY institutions, and internally to an average of 199 VPS, deans and department chairs. Average open rates were 36.5% and 63.2% respectively, far exceeding the industry average. The April 25 issue was also deployed to six people who subscribed through a UB research page. Their open rate was 66.7%.